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Emergency · 5 min read

What to Do During a Power Outage

Check whether the outage is yours or the utility's, protect appliances, use generators safely, and know when to call an emergency electrician.

During a power outage, first check whether neighbors also lost power. If they did, report it to your utility. If only your property is affected, check the main breaker and call a licensed electrician rather than resetting a tripped main repeatedly.

First steps

  • Check whether nearby homes still have power
  • Report utility outages to your electric utility
  • Check the main breaker and GFCI devices
  • Unplug sensitive electronics to protect them from surge on restoration
  • Keep refrigerator and freezer doors closed

Generator safety

Never run a portable generator indoors, in a garage or near windows, and never backfeed a generator into a wall outlet. A permanently installed generator must use a transfer switch.

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